Frequently Asked Questions
Everything you need to know about your WHO DECIDES WAR order.
How long does shipping take for new collection drops?
Standard shipping typically takes 5-7 business days. However, due to high demand during seasonal collection drops, please allow up to 14 business days for processing and dispatch.
What is your return policy on limited edition pieces?
We accept returns within 14 days of delivery for most items. Please note that certain limited edition or custom-distressed pieces are final sale and cannot be returned or exchanged.
How do I ensure I select the correct size?
Each product page includes a detailed size guide. Our silhouettes often feature intentional distressing or oversized fits; we recommend referring to specific garment measurements before purchasing.
Do you offer international shipping?
Yes, WHO DECIDES WAR ships globally. International shipping rates and duties are calculated at checkout based on your specific location and the weight of your order.
How should I care for my distressed denim and knitwear?
To preserve the intricate embroidery and intentional distressing of our garments, we recommend professional dry cleaning only or gentle hand washing in cold water.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to modify or cancel orders once they have been confirmed.